Our Delivery Service
Please Note: You will NOT have to pay a delivery charge if you have set your delivery to standard, addressed to mainland UK.
Delivery Cost Table:
Our delivery cost is calculated on the type of products and where your order will be delivered to. Please Note: 'N/A' indicates that this type of package cannot be delivered the next day. Delivery charges include VAT. Please refer to the table below for prices.
|Small Package||Medium Package||Large Package||Small Parcel||Medium Parcel||Large Parcel||Pallet|
|Zone 1 Standard||FREE||FREE||FREE||FREE||FREE||FREE||FREE|
|Zone 1 Next Day||£2.95||£3.95||£5.90||£9.90||£14.90||£19.90||£29.95|
|Zone 2 Standard||FREE||FREE||£23.74||£22.74||£28.70||£33.70||£82.80|
|Zone 2 Next Day||£2.95||£3.95||£21.69||£25.69||N/A||N/A||£93.75|
|Zone 3 Standard||FREE||FREE||£15.23||£18.23||£21.65||£26.65||£85.20|
|Zone 3 Next Day||£2.95||£3.95||£17.18||£21.18||N/A||N/A||N/A|
|Zone 4 Standard||FREE||FREE||£19.74||£22.74||£28.70||£33.70||£105.60|
|Zone 4 Next Day||£2.95||£3.95||N/A||£25.69||N/A||N/A||N/A|
|Zone 5 Standard||FREE||FREE||£20.88||£23.88||£44.95||£49.95||£134.40|
|Zone 5 Next Day||£2.95||£3.95||N/A||£26.83||N/A||N/A||N/A|
|Zone 6 Standard||FREE||FREE||£20.88||£23.88||£49.95||£54.95||£182.35|
|Zone 6 Next Day||£2.95||£3.95||N/A||£26.83||N/A||N/A||N/A|
|Zone 7 Standard||FREE||FREE||£20.88||£18.23||£21.65||£26.65||£82.20|
|Zone 7 Next Day||£2.95||£3.95||£17.18||£21.18||N/A||N/A||N/A|
Delivery Package Sizes:
Tumblers, Robe Hooks, Soap Dishes, Soap Dispensers, Wastes & Radiator Valves.
Taps, Towel Rings, Toilet Brushes & Toilet Roll Holders.
Shelves, Cisterns, Towel Rails, Toilet Seats & Shower Valves.
Vessel Basins & Wall Hung Basins.
Mirrors, Bidets, Toilets & Pedestal Basins.
Showers, Units, Mirrors, Heated Towel Rails, WC Units, Bath Panels & Screens.
Baths, Suites, Shower Trays & Shower Enclosures.
How Will My Item Be Delivered & How Long Will It Take To Arrive?
Your items will be despatched from our warehouse and will be delivered to you by courier. You will be notified by email when your order has been dispatched. Delivery takes 3-5 working days for standard delivery and 1-2 working days for next day delivery.
Will I Need To Sign For My Delivery?
What Happens If I Miss My Delivery?
What Happens If My Item Arrives Damaged?
While most of our deliveries go to plan, on the rare occasion products can be delivered damaged which may have occurred during transit. Currently, damaged products happen to under 1% of our delivered items. We continuously update and improve our packaging methods to avoid breakages and damages, but we are unfortunately not able to avoid some things being spoiled during transport. It is very important that you check your goods upon arrival. If any of your items are damaged, please make a note of this with the delivery company and sign for as damaged. Please take a clear photograph of the outer packaging and of the actual damage to the item received and contact us as soon as possible. We will then arrange for a replacement item to be sent to you as soon as possible and we will contact you using the details provided to confirm what has been arranged and when to expect your replacement.
Please be assured that we will always replace goods that have been damaged during transport if reported to us within 7 days and the goods have been signed for as damaged.